Learn a real specialty
Structured training in medical terminology, clinic workflows and practice software. You become the person who knows how a practice runs.
Careers · Shah Alam, Selangor
Build a career in medical administration
Teleadmin runs the front desks of medical clinics in Australia and New Zealand from our office in Shah Alam. If you are organised, precise and good with people on the phone, we would like to hear from you.
Why work with us
Work that matters, done properly
Behind every call and every task is a patient waiting for an appointment, a result or a letter. You will see the difference you make, every day.
Office, not home
A proper workstation, colleagues beside you and supervisors who help when a call gets difficult, in our office in Shah Alam.
Your own practice
You work with the same clinic every day and get to know its doctors, patients and rhythms, rather than a random queue of calls.
Predictable hours
Shifts follow our clients’ clinic hours, so they typically start early and finish early. Your roster is agreed before you start.
Room to grow
People who master the work go on to lead accounts and train new team members as we grow.
A team that looks after its own
Clear expectations, fair treatment and managers who back you up. Applications from all backgrounds are welcome.
Who we look for
The person behind the desk
Experience in medical reception, clinic administration, customer service or a call centre is an advantage. We train the rest.
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Clear, confident English
Written and spoken. You will be on the phone with patients and doctors all day.
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Attention to detail
Names, dates, referrals and invoices have to be right the first time.
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Discretion
You will handle confidential health information and sign a confidentiality agreement before you start.
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Comfortable with computers
You pick up new software quickly and can work across several systems at once.
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Calm and courteous
Patients are often anxious or unwell. You stay warm, patient and professional.
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Reliable
Clinics depend on the phones being answered. You turn up, on time, every shift.
Roles
The roles we hire for
We recruit as our client practices grow. If none of these is open right now, we keep strong applications on file and get in touch when one is.
Medical receptionist
The voice of a practice: answering calls, booking appointments, taking messages and keeping the day running for one clinic.
- Phones & bookings
- Messages & call-backs
- Recalls & reminders
- Patient details
Medical administrator
The engine room: referrals, correspondence, billing follow-up and the practice inbox, for people who like getting things right.
- Referrals & filing
- Results follow-up
- Invoices & claims
- Reports
Team lead & trainer
For experienced medical admin staff who can run an account, review quality and coach new team members.
- Quality review
- Training
- Client contact
- Rostering
How hiring works
What to expect after you apply
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Apply
Send the form below with your CV. We acknowledge every application.
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Phone screen
A short call about your background and availability, in English.
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Skills check
A short practical exercise: data entry accuracy, a mock patient call and written English.
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Interview
At our office in Shah Alam, or by video if you are further away.
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Offer and training
Structured training on medical admin and your client’s practice before you go live.
Apply
Tell us about yourself
Attach your CV and tell us, in your own words, why medical administration and why Teleadmin. If you have referees, list their names, roles and contact details in your CV or message.
- Office
- K03-3A-10, Tower 3, UOA Business Park
No. 1, Jalan Pengaturcara U1/51A, Seksyen U1
40150 Shah Alam, Selangor, Malaysia - Questions
- admin@teleadmin.com.my